Last updated:
Introduction
Storelyattractiv respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you purchase our handmade cards and printed materials. This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
What Data We Collect
We collect various types of personal data to provide our services:
Personal Data
- Name and contact information (email address, postal address, phone number)
- Payment information (credit card details, billing address)
- Order history and preferences
- Communication preferences
Technical Data
- IP address and browser type
- Device information and operating system
- Website usage data and analytics
- Cookies and similar tracking technologies
Behavioral Data
- Pages visited and time spent on our website
- Products viewed and interactions
- Purchase patterns and preferences
How We Use Your Data
We use your personal data for the following purposes:
- Service Delivery: To process and fulfill your orders for handmade cards and printed materials
- Communication: To respond to your inquiries and provide customer support
- Marketing: To send you updates about new products and promotions (with your consent)
- Analytics: To analyze website usage and improve our services
- Legal Compliance: To comply with legal obligations and protect our rights
- Personalization: To customize your experience and recommend relevant products
Legal Basis for Processing
Under GDPR, we process your personal data based on the following legal grounds:
- Consent: When you have given explicit consent for marketing communications
- Contract: To fulfill our contractual obligations when you place an order
- Legitimate Interests: For website analytics, fraud prevention, and service improvement
- Legal Obligation: To comply with applicable laws and regulations
Transfer and Disclosure of Data to Third Parties
We may share your data with third parties in the following circumstances:
Service Providers
- Payment processors for transaction processing
- Shipping companies for order delivery
- IT service providers for website hosting and maintenance
Analytics and Advertising
- Google Analytics for website analytics (see Cookies Policy)
- Google Ads Conversion Tracking and Remarketing (see Cookies Policy)
- Google Maps API for location services
Legal Requirements
We may disclose your data if required by law, court order, or government agency, or to protect our rights and prevent fraud.
Data Protection
We implement comprehensive security measures to protect your personal data:
- SSL encryption for data transmission
- Secure servers and databases with access controls
- Regular security assessments and updates
- Employee training on data protection
- Limited access to personal data on a need-to-know basis
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining high standards.
User Rights and How to Exercise Them
Under GDPR and other data protection laws, you have the following rights:
- Right of Access: Request a copy of your personal data we hold
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at office@storelyattractiv.world or visit us at 17 Station Rd, Cardiff CF14 5LS, United Kingdom. We will respond within 30 days.
International Data Transfer
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions.
Data Retention Periods
We retain your personal data only for as long as necessary:
- Order Data: Retained for 7 years for accounting and legal compliance
- Marketing Data: Retained until you withdraw consent or unsubscribe
- Analytics Data: Retained for up to 26 months (Google Analytics default)
- Contact Inquiries: Retained for 3 years after last contact
After the retention period, we securely delete or anonymize your data unless legal obligations require longer retention.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately, and we will delete such information.
Use of Third-Party Services
We use the following third-party services that may process your data:
Use of Cookies
We use cookies and similar technologies to enhance your experience. For detailed information about the types of cookies we use, their purposes, and how to manage them, please see our Cookies Policy.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Information
If you have questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact us:
- Email: office@storelyattractiv.world
- Address: 17 Station Rd, Cardiff CF14 5LS, United Kingdom
- Phone: +44 29 2075 6793
You also have the right to lodge a complaint with your local data protection supervisory authority if you believe your data protection rights have been violated.
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